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Wireless Doorbells / Secrui Door Chime
The doorbell chime features a classic two-note "Ding Dong" sound for the front door button, along with an additional "Dong" connection for the rear or side door. Measuring 8.25" L x 5.5" W for the cover and 6.63" L x 4.75" W for the base, the chime maintains a textured white modern finish, providing an easy-to-install solution when connecting to a regular doorbell.
When connecting the doorbell chime, a 16-volt/10 VA or 16-volt/15 VA transformer (not included) should be used. Customers can search for "16TR" or "3TRAN" to find a compatible transformer. The chime is backed by a 2-year limited warranty, ensuring quality and reliability.
Please note that while customers have reported the chime working with video doorbells such as Ring, the company cannot guarantee compatibility. If the chime is not functioning properly, the issue may not necessarily be with the chime itself, but could also stem from the doorbell button, transformer, or wiring. Troubleshooting steps are provided in the manual and on the company's website to help identify and resolve any problems.
To hear the sounds of the chime, customers are encouraged to refer to the video available on the left-hand side of the item page. This will allow them to experience the classic "Ding Dong" and "Dong" tones before making a purchase decision.
The doorbell chime's modern, textured white finish complements a variety of home decor styles, making it a versatile choice for any entryway. Its compact dimensions ensure a discreet yet visually appealing installation, blending seamlessly with the surrounding environment.
Overall, this doorbell chime offers a reliable and easy-to-install solution for homeowners, providing a classic two-note sound that can be customized to include a separate "Dong" for the rear or side door. With troubleshooting guidance and a 2-year limited warranty, customers can feel confident in their purchase and the performance of the chime.
product information:
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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